Effective 11 May 2023. Welcome to Teravent. The protection of your personal information is very important to us. This Privacy Policy explains how we handle and use your personal information and your rights in relation to that information.
This Privacy Policy applies when you use our services. We offer our users choices about the data we collect, use and share as described in this Privacy Policy, Cookie Policy and in our Terms of Use.
To create an account you need to provide your personal data including your Given name, Surname, Email address and Mobile number and a password. If you are running a Carbon Removal Registry project or engaged as a buyer or in the market trade, you should complete the Know-Your-Customer (KYC) information for verifications.
Our registered users ("Members") share their professional identities, engage with their network, publish projects, exchange project information and share relevant project content. Content and data on some of our Services is viewable to non-members ("Visitors"). We use the term "Designated Countries" to refer to countries in the European Union (EU), European Economic Area (EEA), and Switzerland.
You have choices about the information on your profile, such as photo, location and other relevant information. Your profile is fully visible to all Members and customers of our Services upon login. Subject to your settings, it can also be visible to others on or off our Services (e.g., Visitors to our Services or users of third-party search engines).
We collect data from you when you create a Project, such as when you fill out a form on our Services. Any information you share through projects will be viewable by it and others who visit those projects.
When we share your information with third parties in connection with the sale of a business, to enforce our Terms or rules, to ensure the safety and security of our users and third parties, to protect our rights and property, or to comply with legal process (including national security or law enforcement requirements), or in other cases if we believe in good faith that disclosure is required by law.
We use cookies and similar technologies to collect data (e.g., device IDs) to recognise you and your device(s) on, off and across different services and devices where you have engaged with our Services. We log usage data when you visit or otherwise use our Services, including when you view or click on content or perform a search. We use log-ins, cookies, device information and internet protocol ("IP") addresses to identify you and log your use.
How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your settings. We use the data that we have about you to provide and personalize our Services, including with the help of automated systems and inferences we make, so that our Services can be more relevant and useful to you and others.
Our Services allow you to stay in touch and up to date with colleagues, partners, clients, and other professional contacts. Subject to user settings, when you connect with other Members, you will be able to search each others' connections in order to exchange opportunities.
We will contact you through email, mobile phone, notifications on our websites or apps, messages to your Teravent messages, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. You may change your communication preferences at any time. Please be aware that you cannot opt out of receiving service messages from us, including security and legal notices.
It is possible that we will need to disclose information about you when required by law, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of our Services; or (5) exercise or protect the rights and safety of Teravent, our Members, personnel or others.
We generally retain your personal data as long as you keep your account open or as needed to provide you Services. We will retain your information and keep your profile open, unless you close your account. During closure of account, if there are any financial transactions related to your account, these will be retained in our systems without any specific end date. In some cases we choose to retain certain information (e.g., insights about Services use) in a depersonalized or aggregated form.
We provide many choices about the collection, use and sharing of your data, from deleting or correcting data you include in your profile and controlling the visibility of your posts and communication controls.
- Ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).
- Edit some of your personal data through your account directly.
- Ask us to change, update or fix your data in certain cases, particularly if it's inaccurate.
- Ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it.
- Ask us for a copy of your personal data in machine readable form.
If you choose to close your Teravent account, your personal and project data will generally stop being visible to others on our Services within 24 hours. We generally delete closed account information within 30 days of account closure, except as noted below.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to "unsubscribe" from further messages from us.
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
The laws in the European Economic Area and some other jurisdictions require a "lawful basis" for collecting and retaining personal information. Our lawful bases include: performing the contract we have with you; legal compliance (e.g., tax laws requiring retention of payment records); and legitimate interests (e.g., using identity and location information to prevent fraud and abuse).
Users in the European Economic Area have the right to obtain confirmation of whether we hold personal data about them, to access such data, and to obtain its correction, update, amendment or deletion in appropriate circumstances. Users in the European Economic Area have the right to opt-out of all of our processing of their personal data for direct marketing purposes. To exercise this right, contact us at contact@teravent.com.
We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website and, where appropriate, by contacting you by email. We recommend you regularly check this page for changes and review this policy.
If you have questions or complaints regarding this Policy, please first contact Teravent Limited. You can also reach us at legal@teravent.com. If contacting us does not resolve your complaint, you have more options available under applicable law.