Teravent Procedure Policy

Teravent Limited is committed to delivering high-quality products and services while ensuring consistency, transparency, and adherence to best practices. This document sets out the principles and procedures Teravent follows to create, implement, and manage procedural documentation. It establishes a structured approach to standardizing operations and aligns with internationally recognized quality management standards, specifically ISO 9001:2015.

A procedure is defined as a documented set of instructions that specifies the steps to be followed for a particular process or activity. Procedures provide a standardized approach, ensuring that tasks and operations are performed consistently, effectively, and in compliance with regulatory and internal standards.

This Policy applies to all procedural aspects of Teravent's operations, including the development and ongoing management of the Teravent Registry, the Teravent Standard, Protocols, Modules, and other normative documents. It also covers supply- and customer-related processes, internal and external communications, and other organizational areas where adherence to formal procedures is essential.

Procedures at Teravent are developed through a systematic and structured process that accounts for the organizational context, stakeholder expectations, and the specific requirements of Teravent products and services. This process begins with the identification of internal and external factors that could impact Teravent's ability to meet quality objectives.

Teravent considers the needs and expectations of all relevant stakeholders, reviewing their requirements and ensuring that procedures align with these expectations. Processes are identified, implemented, maintained, and regularly reviewed to ensure effective operation and control.

All procedures are reviewed and approved by the Leadership Team before finalization to ensure accuracy, relevance, and alignment with organizational objectives. Finalized procedures are stored in a centralized, electronic repository, accessible to employees according to their roles and responsibilities. Where appropriate, Teravent uses dedicated software tools to facilitate storage, retrieval, and version control.

Teravent encourages transparency in procedural documentation, promoting visibility across teams so that all employees can benefit from shared knowledge. In cases involving highly sensitive information, access may be restricted to relevant personnel only, following established security protocols.

Teravent provides comprehensive training to all employees to ensure understanding and adherence to documented procedures. Training includes guidance on awareness, competence, and the organizational knowledge necessary to execute Teravent processes effectively while safeguarding scientific rigor and operational integrity.

Employees are encouraged to report any deviations from best practices or nonconformities to their line managers. If direct reporting is not appropriate, concerns can be raised to the Head of Policy or the Chief Executive Officer.

Teravent enforces its procedures through robust quality control mechanisms aligned with ISO 9001:2015. These mechanisms ensure that products, services, and processes conform to Teravent's requirements and support continuous improvement. All external providers are subject to technical review, including assessments of cybersecurity and operational risks, to confirm compatibility with Teravent's quality requirements.

Teravent is committed to continually improving its quality management system and associated procedures. Senior management takes accountability for ensuring that the quality management system remains effective, aligned with organizational objectives, and supports continuous improvement initiatives.

Teravent actively encourages constructive feedback from stakeholders and employees. Stakeholder inquiries and feedback may be submitted to: legal@teravent.com